Why software development agencies lose projects?

 

You cannot ignore this topic if you are participating in the customer acquisition process in any manner. Why do we lose projects? This is a question that every software development company should be able to answer.

The response might reveal a lot about your company and where you can make improvements. For example, you know where to start making improvements if you're losing projects because of bad project management.

If you're losing projects because your clients can't wait for your software development lifecycle (SDLC), you'll have to choose between sticking to your work ethic and producing hurried work.

This is what we came up with when we asked ourselves this question.

It takes time to do good work:

I need an application created in the next month that integrates with XYZ. — The Client with the Difficult Deadline

Have you ever had a client say this to you? If you've ever had to respond to a request like this, you know how irritating it may be to explain that excellent work takes time.

Software development agencies cannot emphasize enough to potential clients that developing an app is never simply about creating one. Instead, an application is more than just the components that were utilized to put it together.

Non-negotiable quality:

I don't require UX or QA, and I'll save money by doing it myself. I need development services. — The Client Who Saves Money

Another significant source of contention among our clients is when they want to cut out large parts of the software development process to reduce the cost of developing an app. Although an app may not be inexpensive, it does need a significant amount of work and planning.

Why don't you take the money and do what the customer wants, you might be thinking.

In theory, this isn't a big deal—we could develop an app without doing any user research, designing an efficient user experience, or testing it for bugs—but that wouldn't represent our confidence in our work.

The solution is straightforward: excellence is unavoidable. We are sure that everything we produce should reflect our high-quality standards. Because of how solid we are in this conviction, a handful of clients have walked away from a project. 

Innovative projects:

I want to build something similar to XYZ, but it will be unique since XYZ. — The Client Who Has a Great Idea.

The answer is simple: A software development company wants to help your business succeed, and we won't develop it if we don't believe in your business plan. On the other hand, if we don't think a client's concept will succeed, we will try to develop it further to be confident that we aren't putting our clients up for failure.

We're committed to collaborating with the most forward-thinking brands and businesses, and we'd want to maintain it that way. But, unfortunately, we have lost many clients who felt they could compete with large corporations such as Google or Facebook.